

Program Content Manager Retail
Program Manager VCP (PM project portfolio on internal settlements | TCO Internet Banking | Cost savings | Strategic pillar

“We were faced with the fact that we were taken over by Fortis. Enormous programs where started and I lead some of them.
Monique - VCP program manager

Onlangs kondigde de Nederlandse staat aan dat ABN Amro in 2013 kan beginnen met de voorbereidingen voor de verkoop van de bank. ,,Dit zal waarschijnlijk resulteren in een beursnotering in 2014. Wij zijn hiermee zeer verheugd'',
Gerrit Zalmm, Bestuursvoorzitter
IT Strategy: Improve IT Services internal and with vendors.
Lead and participate in different projects, to increase Cost Awareness and Cost Transparency.
Project Manager End User Services Support/EUS Business Processes, RfP hardware and support processes. Green IT
Responsible for Delivery and Support of End User Services, including contracts with providers.
IT Management: managing teams Support, Delivery Management, Voice and Functional Maintenance. Program Management: Executive Role in project Delivery

Leading team of Customer Journey Experts and Data Analytics. Program Manager Closed Loop Feedback. Improvements based upon feedback combined with data and research on a personal - team - department- process - product level
relume
[ri-loom]
To relight or rekindle (a light, flame, etc.)

Responsible for Global Account Management, Business Development of Licences, Services and Support.

Leading the portfolio of transformational and modernization POV's, projects and programs of global strategic accounts in the Financial Industry. Always to (im)prove (with) banking for the better for their employees and their customers. Transform banking with e.g. green investment initiatives which benefits all, mobile apps to enhance the working experience of employees and the user experience of their customers, DevOps implementation & cloud initiatives to increase the agility and resilience of the organization in an forever changing banking landscape. Working with mixed teams of inhouse talent, solution- and delivery partners always in partnership with the customer for the best possible result

Leading and delivering a well-managed, profitable and growing business, through demonstrated value to our customer, their employees and their customers. Proud to represent the number 1 global software provider in banking. Relation excellence and 25 years of experience in banking, is key for success and always starts with collaboration in a true trusted business partnership.

Introduction of your services.

"Having worked on both the bank and supplier sides of the Financial Services industry, I bring a unique perspective that bridges the needs of financial institutions and their partners. With extensive knowledge of mortgages, I am now seeking a new challenge where I can leverage this experience to deliver meaningful impact and drive value."
Monique, as of 01-01-2026 proud owner of FSInside BV.